Aftercare & Warranty

Care & Consideration

At Bard & Blackwood, every piece of furniture is made to be lived with, designed for everyday use while ageing beautifully over time. We favour materials that are honest and enduring, which means your furniture will require only minimal care to keep it looking its best.

As with all natural materials, wood responds to its surroundings. Changes in temperature, light and humidity may cause subtle movement over time, which is part of its character, not a flaw. Gentle, occasional maintenance will ensure your pieces continue to perform and develop as intended.

Why We Use Solid Wood

We work with solid timber wherever possible for one simple reason: no two pieces are ever the same.

Natural wood brings depth, variation and individuality; qualities that cannot be replicated with manufactured alternatives. It is also a more considered choice: durable, renewable and made to last. For us, it’s not just about how something looks on day one, but how it evolves over years of use.

Caring for Oiled & Varnished Surfaces

Maintaining your furniture is straightforward and requires only a little time and attention.

Everyday care

• Wipe surfaces with a soft, damp cloth
• Dry immediately with a clean cloth to avoid moisture sitting on the surface
• Avoid harsh chemicals or abrasive cleaners

Refreshing the finish

Over time, you may wish to revive the surface to maintain its protection and appearance.

1. Prepare the surface
   Clean thoroughly and allow to dry. Lightly sand with the grain using a consistent grit (around 120 for initial preparation).
2. Remove dust
   Ensure all sanding dust is removed using a brush or vacuum, followed by a dry cloth. A clean surface is key to a smooth finish.
3. Apply finish
   • Use oil for kitchen pieces such as islands or butcher’s blocks
   • Use varnish for painted or bathroom furniture
     Apply evenly, following the grain.
4. Wipe back excess
   Remove any surplus product with a clean cloth to achieve an even, durable finish.
5. Second coat (if required)
   • Oiled surfaces: apply a second coat after 12–24 hours
   • Varnished surfaces: lightly sand with a finer grit (around 240), remove dust, then apply a final coat

Painted Furniture & Finishing Touches

Light marks or scuffs

Gently sand the area using a fine grit sandpaper (around 240), remove dust, and apply a small amount of matching paint with a fine brush. Allow to dry before adding a second coat if needed.

Chips or dents

For deeper imperfections, sand the area (around 120), remove dust and if necessary, apply a suitable wood filler following manufacturers instructions. Once dry, sand smooth and touch up with paint as above. Taking care during preparation will ensure the repair blends seamlessly.

A Final Note

Your furniture is designed to be used, enjoyed, lived with and loved. Over time, it will develop subtle signs of use, these are part of its story. With simple care, each piece will continue to age with character and integrity for years to come.

Warranty and Returns Policy

It is important that you read and understand this document. Your rights and responsibilities are explained.

We will repair or replace your furniture if it is found to be faulty in materials or workmanship during a one-year period after purchase. Please inspect your furniture carefully upon delivery. In the unlikely event that you are not happy with it please get in touch to discuss your concerns. Please call 01243 532121 or email sales@bardandblackwood.co.uk.

Please read and follow the “Care & Consideration” information provided. It is full of sound advice and could prevent unintentional damage occurring. Once your furniture has been installed you will appreciate that it is non-returnable, consequently we reserve the right to either repair (usually in the case of minor problems) or replace components or the complete furniture item, at our sole discretion.

Should a repair or replacement be necessary, please follow the following procedure so that we can assist you quickly and efficiently.

Please contact us with a description of the fault and a photograph if relevant, so that we can determine the appropriate solution.

Our warranty excludes accidental damage or damage caused by misuse of the furniture.

Should you experience problems with your furniture item which are not covered by the warranty, please follow the procedure outlined above and we will offer any assistance we can. In these cases, an estimate of the costs involved will be agreed before any remedial work is undertaken.

Your statutory rights are not affected.